Social Security ID changes raise questions, concerns

Questions are being raised about the Social Security Administration’s plan to require in-person identity checks. Starting March 31st, the Social Security Administration will end its phone identification service. The change will require anyone who needs to verify their bank information to do it online or visit an agency field office in person. To complicate matters, many Social Security field offices across the country will also be closing. Critics say the plan will hurt older beneficiaries in remote areas and people with limited internet access. According to the Trump administration, the change is aimed at reducing fraud.