( ) -q-31- UNDATED (Correspondent Jeremy House) “down the road.” Ever get your McDonald’s order mixed up at an AI-powered drive-thru? [CutID: <Cuts> MCDONALD’S-IBM-house-q-WEDam.mp3 Time: 31s Title: MCDONALD’S-IBM-house-q-WEDam Out-cue: down the road] TAG: Correspondent Jeremy House reporting. Meanwhile, scores of other fast food chains have also begun exploring the implementation of AI in their drive-thru […]
Audio
McDonald’s is ending its test run of AI-powered drive-thrus with IBM
( ) -q-31- UNDATED (Correspondent Jeremy House) “down the road.”
Ever get your McDonald’s order mixed up at an AI-powered drive-thru?
[CutID: <Cuts> MCDONALD’S-IBM-house-q-WEDam.mp3
Time: 31s
Title: MCDONALD’S-IBM-house-q-WEDam
Out-cue: down the road]
TAG: Correspondent Jeremy House reporting. Meanwhile, scores of other fast food chains have also begun exploring the implementation of AI in their drive-thru lanes — including Wendy’s, White Castle, Panera and Popeyes.
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VERBATIM: The experiment behind the fast food giant’s current automated order taker will soon be coming to a close. McDonald’s confirmed that it’s decided to end a global partnership with IBM, which has been testing this artifical intelligence technology at select McDonald’s drive-thrus since 2021. While the IBM partnership for McDonald’s current automated order taker is winding down, the Chicago-based company seemed to suggest that it wasn’t ruling other any other AI-related drive-thru plans down the road.